The IT Pro The IT Pro Cookie Policy: We don't use cookies.
Data Retention Policy: We don't use data trackers.
Full Data and Cookie Policy links are in the footer.
The IT Pro
The IT Pro

Call us.

WhatsApp us.


Get the service you're looking for.
Home Services Reviews About Contact
The IT Pro

Home

The IT Pro > What our customers think of our service.

Kim Bennett
''Boyd was great and helped me recover lost photos and documents due to a bitlock problem. I am asking him to come back to help us make sure we have adequate back up and security in place. I'd recommend his personalised service.''
5.0 ***** - Google review
J VDP
''I'm not totally techno-stupid, but my phone went ahead with something I wasn't wanting and I didn't know how to reverse it. Boyd helped sort it out and freed up a LOT of space on my phone. I am relieved. Thanks for you good work!''
5.0 ***** - Google review
Peter Smith
''Good, attentive service and doesn’t mind going beyond IT into caballing, phones and so on. All the things an incompetent customer like me finds he needs being supported on.''
5.0 ***** - Google review
Sue Hollom
''Thanks for the review. Please let me know if you need anything.''
5.0 ***** - Google review
Ola Aina
''Brought in a laptop with faulty RAM and was not only able to replace it but even upgraded the storage. All was done within a few minutes.''
5.0 ***** - Google review
John Moon
''The IT Pro is highly recommended. My Acer PC running Windows 10 needed upgrading to make it compatible with Windows 11 - I didn't want to pay for a new PC just to accommodate Microsoft! The IT Pro did an excellent job in finding a solution and doing the necessary hardware upgrade, saving me a lot of money. After a few initial teething problems, my PC is now running better than ever. Great work and after sales for any queries I had. Thanks again.''
5.0 ***** - Google review
Nicky Steele
''I contacted IT pro when my laptop stopped working. They were friendly and professional and helped me source another laptop at a reasonable price. Boyd responded quickly to both times I contacted him and I didn’t have to wait long to see him. My son’s gaming PC stopped working and Boyd was patient and persistent in sorting the problem out so we now have a very happy customer!''
5.0 ***** - Google review
Tom Bailey
''Great service, excellent communication and service for laptop battery replacement.''
5.0 ***** - Google review
Dylan Sharman
''I contacted IT pro when my laptop stopped working. They were friendly and professional and helped me source another laptop at a reasonable price. Plus also helped upgrade the laptop to a higher spec at very reasonable prices. I would recommend this company to anyone who has any computer or laptop issues or needs advice. Thanks again. Love your work. Dylan Sharman. ''
5.0 ***** - Google review
Alexandru Tudoran
''Thank you for the review. I am happy to help.''
5.0 ***** - Google review
Tasha Neave
''Really helpful, would recommend for your IT problems.''
5.0 ***** - Google review
Seb Free
''The service was superb. I needed my pc to complete work and the issue was diagnosed and fixed in record time. I will of course be using The IT Pro again very soon this time to build a new pc.''
5.0 ***** - Google review
Nathan Ayres
''Great service and fast. I messaged in the morning following my PC failing to boot up and Boyd had it all fixed in a couple of hours.''
5.0 ***** - Google review
Zhu Yuming
''Boyd is very professional and hard working guy! He replaced the keyboard of my little one’s gaming laptop very quickly and tried his best to get everything for the best conditions! I am highly recommending him!''
5.0 ***** - Google review
Nancy Grier
''My laptop was incredibly slow. I'd thought about getting a new one, but I heard about IT Pro and thought I'd try his service. He was excellent, thorough and I now have fast, functioning laptop. And it did not cost an arm and a leg :). Thanks Boyd.''
5.0 ***** - Google review
Gail Laidlow
''My slow, recalcitrant laptop, of which I was despairing, is now performing like a brand new machine - with rocket boosters! I am so happy and relieved that I contacted 'The IT Pro' (Boyd). He quickly got to the heart of the various problems my laptop had, and resolved them swiftly and effectively. I will be recommending 'The IT Pro' to any of my friends and family with tech issues. Thank you so much, Boyd.''
5.0 ***** - Google review
David Wadsworth
''We phoned Boyd with a computer problem and within 3 hours he came along and fixed it. Excellent service at a good price. Not the first time he has rescued us like this.''
5.0 ***** - Google review
Chantelle Hickman-Hulley
''The IT Pro offers great prices, excellent service and turnaround time. Highly recommended!''
5.0 ***** - Google review
Rohan Peschke
''''
5.0 ***** - Google review
Nicola Starmer
''Excellent service. Arrived at my office within the hour and fixed the issue quickly. Will definitely use again.''
5.0 ***** - Google review
Orlando Correia
''Really knowledgeable and is easy to work with. Sorted the problem fast, would recommend!!''
5.0 ***** - Google review
Linards Berzins
''Absolutely fantastic experience. Boyd was exceptionally helpful and attentive, going his extra mile to help. Would highly recommend anyone who has Mac or pc issues. Thank you Boyd.''
5.0 ***** - Google review
Simon Lys
''My son's computer had died and was refusing to start up. I phoned Boyd and he came over the same day and managed to fix it. He was really helpful, knowledgeable and efficient. He talked my son through what had gone wrong and how to prevent it happening again. I would really recommend him to anyone in the area with an IT related problem.''
5.0 ***** - Google review
Ross Carswell
''Great value and very prompt. Will use again (hopefully don't need to)''
5.0 ***** - Google review
Ben Knight
''Got my wifi firing in an external workshop in no time. Life saver and highly recommended.''
5.0 ***** - Google review
Peter Smith
''Good, attentive service and doesn’t mind going beyond IT into cabelling, phones and so on. All the things an incompetent customer like me finds he needs being supported on.''
5.0 ***** - Google review
Choo Wright
''My partner has been helping him with IT issues for quite sometime, now. He’s in his early eighties and it’s a struggle for people in their seventies and eighties that have not grown up with computers do comprehend the technicalities and fast moving changes in IT. Boyd is excellent with his IT skills and has the patience and needed with people of “ a certain age”. Well done.''
5.0 ***** - Google review
Linda Martin
''A great service. Boyd picked up the phone immediately, booked me in on the same day, arrived on time and fixed my problem in under an hour. Gave me some useful advice. Professional, polite and efficient. Reasonable fee. Would definitely recommend.''
5.0 ***** - Google review
Katharine Hewson
''My son was having trouble with his PC. I found IT Pro on Google and whilst checking his website I saw I could WhatsApp them. This is really helpful to me as I can’t take calls at work. He responded immediately and was able to help my son the next day. Boyd fixed the problem really quickly, he was so friendly and helpful. My son was really pleased. Reasonably priced, very knowledgeable and I will definitely recommend them and if we need any further assistance, I know where to go!''
5.0 ***** - Google review
Vanja Petrovska
''Excellent service! Arrived in less than 30 min and did fantastic job. I will definitely recommend him.''
5.0 ***** - Google review
Vanja Petrovska
''Excellent service! Arrived in less than 30 min and did fantastic job. I will definitely recommend him.''
5.0 ***** - Google review
Paula Teetree
''Sorted out a networked computer that was messed up by someone else which caused havoc. Friendly, fast and efficient. Great service. Would definitely recommend.''
5.0 ***** - Google review
Scott Milton
''Great service from Boyd! Will happily recommend. He was efficient, fast and friendly and of course most importantly, solved the problem!''
5.0 ***** - Google review
Jacquie Russell
''Had my keyboard looked to try and fix it. Suggested most cost effective solutions which was very helpful. Very quick turnaround and very reasonable price. Will use again.''
5.0 ***** - Google review
Charlie Rafferty
''''
5.0 ***** - Google review
Martin Cooper
''Boyd turned up on time and was very friendly and professional.. he quickly sorted problem and got me back on my computer again. He also did a quick check and tidied up my computer so I feel a lot happier. Great job would definitely recommend.''
10.0 - Checkatrader review
Sarah Lane
''A dead laptop brought back to life. Very helpfull and quick service.''
10.0 - Checkatrader review
Tracey Gething
''Computer updates and maintenance. Was able to come out the same day and diligent worked the problems and issues.''
10.0 - Checkatrader review
ScottM-1095
''Great service from Boyd! Will happily recommend. He was efficient, fast and friendly and of course most importantly, solved the problem!''
5.0 ***** - Yell review
SuzanneL-131
''I have to say that the computer service I received was FANTASTIC! First of all, they came very fast (and as it was affecting my work, I really needed that) and then the problem was just fixed very efficiently. I must say I was panicking thinking that it would be a stop for days but I was able to carry on with my work. Thank you so much guys for your help.''
5.0 ***** - Yell review




            Computer repairs

    Are you having trouble with your home office? We have been in the small business service and support field for almost 40 years. Doing everything from networking to desk top support.


            The IT Pro

    In 1993 the company was formed under the name IT Pro and offered hardware and software services. It was later changed to The IT Pro as I was being called The I.T. Pro.

    Over the past 40 years the computer industry has become an essential part of any business. If a computer stops working you lose money. The primary purpose of The IT Pro is to ensure that this does not happen. The IT Pro does not seek to sell you the latest IT gadgets or computers but rather to ensure that the system you already have, works to its maximum efficiency.

    To get onsite home or business support for only £35 a call out and £15 a half hour, please send us an email or a WhatsApp. Contact us



     Copyright © 1993-2025 The IT Pro. The IT Pro ® Date of entry in register 18 April 2025.  
Address: Unit 1 Hanover House, 84-86 Moat Rd, East Grinstead RH19 3LL     Contact us